FAQ

Payment through credit card, bancomat, wire transfers and satyspay are accepted.

The tourist tax is an extra cost (when applicable) and there is a supplement for pets.

The cancellation policy varies depending on the type of reservation made.

Yes, a deposit is mandatory to complete the booking of a reservation (wire transfer or credit card)

A security deposit may be asked

A cleaning fee is already included in your stay. An extra fee may be asked when a deep clean of the kitchen (dirty dishes, trash removal) is necessary.

No, the tourist tax must be paid separately.

Yes, animals are welcome.
An extra cleaning fee is charged.

CHECK-IN: You can retrieve your keys at the front desk from 3:00 pm to 7:00 pm. If you are planning to arrive after 7:00 pm, contact us to schedule your check-in.
If you arrive before 3:00 pm, and if your apartment is ready, we will be glad to check you in right away!
CHECK-OUT: has to be done by 10:00 am. A late check-out is available for an extra fee on request.

We ensure that everything in our apartment is functioning before your arrival, but if issues were to arise, you can contact us 24/7 at +39 347-98006987.
We will assist you as quickly as possible.

Cleaning services during your stay can be arranged at an extra cost on request.

Yes, our assistance service is available 24/7 at + 39 3479800698

Verify that you have all your belongings, turn down the heating, verify that you cleaned the kitchenette, that you emptied the trash, and return the keys to the front desk or in the designated box.

Italian, English and French

For group reservations email us at info@villaggiogofree.com

Yes, linens and towels are provided in all apartments.

Yes, a free wi-fi is available in every cabin and apartment

Yes, we have prepackaged options for gluten free people.

Yes, parking is available in the facility.

The wellness center is open every day from 9:00 am to 1:00 pm and from 2:00 pm to 8:00 pm upon reservation.

No, unfortunately it’s not possible to add extra beds other than a crib.

Yes, it’s safe to drink.

Yes, all kitchens are provided with salt and oil.

A microwave, fridge and hair dryer.

Yes, dish soap and a sponge is provided.

Yes, we can arrange transfers on request for an additional cost.

A coin operated washer and dryer are at guests’ full disposal.

Yes, extra cleaning services can be arranged at the front desk.